NH Collection Dubai The Palm

The hotel had very tasty and varied breakfasts. Clean and spacious room. I would like to thank Ali separately for helping with all the questions. And in general the staff is very responsive and friendly. Wonderful view from the hotel pool, plenty of sun loungers.

Everything was as expected :) We really liked this place, bed comfortable, bathroom with everything you need (water pressure could be better in shower, but this is always a challenge in hotels), cleaning did excellent job every day, wifi very good (with vpn activation even WhatsApp and FaceTime video calls were smooth), breakfast was ok, premium lounge could have a bit more variety of snacks. Laundry service excellent. All personal very kind.

About the personal, they were really nice, smiling, helpful. About the pool at the roof, everything was amazing, water was always cooling an there were lots of places to sit, personal always bring dry beach-towels. At the end the room was also amazing, clean and comfortable.

Perfect location for a family retreat. Probably the only hotel on this side of Palm stretch without super loud bars and clubs outside. Hotel has its own part of a beach but it's way too small to acomodate everyone but luckily they have access to a beach nearby (5 min walk) that is much bigger and is not part of the "beach club" meaning that it's quiet. We had a studio room which was amazing in terms of having own washing machine and large fridge so I would highly recommend it over any kind of "superior" rooms

All were good about the property but some unfortunate incidents happened with some staff yet their superiors were ready to make it up for me I wanted to appreciate Mr. Rakan from the front desk who have well handled the situation and managed it, tried his best and refrain me to cancel my staycation, Also Mr. Vlad ( hope his name is correct )the restaurant manager who was amazing and kind and was trying to make all his guests happy and was serving the food himself 👌excellent superiors